solat baji Privacy Policy
This policy clearly explains how your personal information is collected, what it is used for, and how it is kept secure.
Table of Contents
Introduction and Scope
By using the solat baji platform, you confirm that you have read and agreed to the terms of this privacy policy. This policy applies equally to the solat baji website, mobile application, and all related services.
We believe you should have full control over your personal information. That is why solat baji is transparent about what data is collected, why it is collected, and how long it is kept.
This policy is linked to solat baji's Terms and Conditions and it is recommended that both be read together. In the event of any conflict between the two documents, the Terms and Conditions will take precedence.
This platform is for individuals aged 21 and above only. If anyone under 21 attempts to register, we reserve the right to close their account and will immediately delete any data collected.
Data Collection
solat baji collects two types of data — information you provide directly and information collected automatically through your browsing activity.
2.1 Information You Provide Directly
The information you submit during registration, verification, or transactions includes:
- Full name, date of birth, and gender
- Mobile number and email address
- National ID or passport number (for identity verification)
- Bank account details and mobile financial service information — bKash, Nagad, Rocket
- Security question answers and account recovery information
2.2 Automatically Collected Information
When you use our platform, the following information is recorded automatically:
- IP address and device identification details
- Browser type, operating system, and screen resolution
- Time of access, duration, and pages visited on the platform
- Game history, bet amounts, and transaction records
- Referral source — that is, where you came from before reaching our site
2.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, we may in some cases verify your information with trusted third parties. This information is used solely to confirm your identity.
Purpose of Data Use
solat baji uses your personal data only for specific and legitimate purposes. These purposes are set out in detail below:
3.1 Account Management and Service Delivery
- Ensuring account registration, login, and secure authentication
- Processing deposits, withdrawals, and bonus transactions
- Providing gaming services and maintaining play history
- Customer support — responding effectively via 24/7 live chat and email
3.2 Security and Fraud Prevention
- Preventing unauthorized account access and identity theft
- Detecting suspicious transactions and reviewing them promptly
- Preventing the use of multiple accounts or misuse of bonuses
3.3 Responsible Gaming Policy Enforcement
solat baji is mindful of player wellbeing. By monitoring your gaming patterns, we can identify potentially harmful behavior and provide support in a timely manner. Read the relevant page to learn more about the Responsible Gaming Policy.
3.4 Communication and Marketing
- Sending important account-related notices and security alerts
- With your consent — sending relevant promotional information (which can be stopped at any time)
- Notifying you about service changes or updates
Data Storage and Security
Protecting your data is the highest priority for solat baji. We maintain multiple layers of security in line with industry standards.
4.1 Technical Security Measures
- Every data transfer is secured through SSL encryption
- Sensitive data is stored on servers in an encrypted state
- Network protection through firewalls and intrusion detection systems
- Regular security audits and vulnerability assessments are conducted
4.2 Retention Period
Your data is retained for as long as your account is active and thereafter for the period required by applicable legal obligations. Financial transaction records are generally kept for a longer period as they may be needed for dispute resolution or legal purposes.
4.3 Response to a Data Breach
If there is any risk that the security of your data has been compromised, solat baji will notify the affected user as soon as possible and take the necessary steps to limit any harm.
Never share your password with a third party. No solat baji staff member will ever ask for your password or OTP by phone or message.
Sharing Data with Third Parties
solat baji does not sell or rent your personal data. However, certain data may be shared with third parties in the following limited circumstances:
5.1 Service Provider Partners
We work with trusted partners for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical services. These partners receive only the data necessary for their specific role and are required to comply with our privacy standards.
5.2 Legal Obligations
solat baji may disclose necessary information in response to a court order, a lawful request from an investigating authority, or any other legal obligation. Such disclosure is always kept to the minimum required.
5.3 Business Restructuring
In the event of a business merger, acquisition, or restructuring, user data may be transferred to the new entity. If such a change occurs, we will notify users in advance.
Cookies and Tracking
solat baji uses cookies and similar tracking technologies to improve your platform experience and ensure service functionality.
6.1 Types of Cookies
- Essential Cookies: Required for login sessions and security — these cannot be disabled
- Functional Cookies: Remember your preferences such as language and display settings
- Analytics Cookies: Collect site usage statistics to help improve the service
- Targeting Cookies: Used to show relevant advertisements if you have given your consent
6.2 Cookie Controls
All cookie types other than essential cookies can be managed from your browser settings. However, disabling certain cookies may cause some platform features to not work properly.
User Rights
You have the following rights regarding your personal data. To exercise these rights, contact us at the email address listed below.
7.1 Right to Access Data
You may request a copy of your personal data held by solat baji at any time. We are committed to responding to your request within 30 business days.
7.2 Right to Correct Data
If any information in your profile is incorrect or out of date, you can have it corrected. Some corrections may require identity verification.
7.3 Right to Delete Data
In certain circumstances you may request that your data be deleted. However, some data may need to be retained until the end of a legally required period for compliance or dispute resolution purposes.
7.4 Right to Opt Out of Marketing Communications
You can stop receiving promotional emails or messages at any time — from your account settings or by contacting our support team directly. Essential service notices cannot be stopped.
7.5 Right to File a Complaint
If you have any objection to how your data is being handled, please contact us directly first. You may also find answers to general questions on our FAQ page.
Protection of Minors
solat baji strictly prohibits anyone under the age of 21 from opening an account or using the service. To confirm that users are 21 or above, we verify age at the time of registration and reserve the right to request identity verification at any time.
If we confirm that a minor has opened an account, that account will be closed immediately, all transactions will be considered void, and any data collected will be securely deleted.
If a parent or guardian believes their child is using this platform, please contact us immediately at the email address provided below.
Policy Changes
solat baji may update this privacy policy from time to time. Changes may occur due to service updates, new legal obligations, or security improvements.
If there are any significant changes, we will send advance notice to your registered email or mobile number. Continued use of the platform after changes have been made will be taken as your acceptance of the updated policy.
We can provide a copy of a previous version of the policy upon request. To learn more about solat baji, visit our About Us page.
Contact
For any questions, requests, or complaints regarding the privacy policy, please contact our support team. Privacy-related requests are handled separately and given the highest priority.
Written privacy requests are responded to within 30 business days. For urgent security matters, contact us via 24/7 live chat.